For the telex, electronic mail and FAX features described in
this chapter to operate, your computer must be fitted with the
modem discussed in Chapter 4.
When you send a letter by conventional mail, you first dictate
or write down what you want to say and then have it typed.
Then you sign it, put it in an envelope and post it. The Post
Office then carries your letter physically to the premises of
the person to whom it is addressed. The recipient then opens
the envelope and reads the letter.
However, physical mail takes a long time to reach its
destination - particularly if coming into the United Kingdom
from a foreign country. Therefore, faster means or
transmitting the written word have been the subject of much
research and development for a long time.
The first attempt to apply electronic speeds to the
transmission of printed messages was the Telex Network. This
is a switched circuit network similar to (but much smaller
than and completely separate from) the Public Telephone
To send a message by Telex, you first have to type it out on a
Telex terminal which records it onto punched paper tape (or
onto some form of electronic memory or magnetic medium).
You then have to dial up a connection to the Telex terminal of
the person or company to whom you wish to send the message. A
circuit connection must be established through the Telex
Network between your terminal and the recipient's terminal.
If the recipient's Telex line is engaged, you have to try
again later as you do with a telephone call.
The fact that you need an actual circuit connection between
the sender's and recipient's terminals in order to send a
Telex message means that the sender's terminal and the
recipient's terminal must be available at the same time to
handle any particular message. This can cause delay and
frustration to the sender when the recipient's terminal is
very busy handling other messages.
Also, because of the high cost of the Telex service, each
Telex terminal is shared by a large number of individuals.
The Telex terminal inevitably becomes subject to an internal
bureaucracy which effectively imposes a long delay between the
individual originator or recipient and the terminal itself.
The inland Telex can thus end up being no faster than the
However, Telex has been around a long time, and the
technology, speed and efficiency of the service is improving.
There are over 100,000 Telex subscribers in the United
Kingdom. Telex is therefore a significant, established and on-
going means of communicating with a vast market. For this
reason, MARKETEER enables you to send sales messages both to
individuals and profiled target groups of prospects by Telex.
When you send a letter by electronic mail, you first dictate
or write down what you want to say as before. You then have it
typed into a terminal. From there it is transmitted through
the public telephone network to the appropriate Public
Electronic Mail Service. There it is placed in the addressee's
electronic `mailbox' from where he can view it through a
terminal at his own premises.
In the context of MARKETEER, the term `electronic mail' refers
to a proper public electronic mail service such as that
provided by Mercury Link 7500 or Telecom Gold which enables
independent people and organisations to communicate with each
other by electronic mail. This is sometimes referred to as a
`wide area' electronic mail network. It is distinct from a
private electronic mail service (or `electronic memo' service)
operated on a local area network (LAN) within and between a
company's own offices.
Electronic mail is much faster than conventional mail.
However, you cannot sign an `electronic letter' and it won't
be printed out at the other end on your own notepaper. But
although it cannot thereby have quite the same visual impact
as a conventional sales letter or the personal intimacy of a
telephone conversation, it does possess the unique quality of
combining the immediacy of the telephone with the precision
and accuracy of the written word.
This makes the `electronic letter' able to fulfil a valuable
role within the selling process which has previously been
impossible, namely that of providing an instant hardcopy
follow-up to a telephone conversation which can arrive on the
prospect's desk almost as soon as he puts his phone down.
This is invaluable for responding to a sales enquiry with
instant formal product details and prices, for crystallizing
the facts mentioned in a telesales call, or simply as a
Thus you can see that an electronic mail facility offers you a
tremendous speed advantage over your competitors whether in
maintaining a strategic presence, closing an important deal,
answering a query, or winning an all-out tendering race!
A public electronic mail service also gives you faster and
more convenient access to the Telex Network. It enables you to
send a Telex message (or even a batch of Telex messages) all
in one go without having to establish a direct circuit
connection with the recipients' Telex terminals. The
electronic mail service's computer stores all your messages
within its own storage and then sends all the messages on for
you afterwards. This method is also considerably cheaper than
having a Telex line.
To enable MARKETEER to send your sales messages to prospects
who subscribe to an Electronic Mail service, you simply enter
their electronic mailbox number in braces (curly brackets) on
the `Telex' line of their name & address box. If they do not
subscribe to an electronic mail service but are Telex
subscribers, then provided you are using Mercury Link 7500 you
enter their Telex number and answer back code there instead.
If you wish to use another electronic mail service for sending
telexes, you have to enter each prospect's telex number as a
special form of mailbox number as decreed by the service
Since electronic mail equipment can be attached to any
conventional telephone line, the potential for its growth is
as great as for the telephone itself. As technology,
competition and demand drive terminal equipment prices down,
so more businesses and individuals will become equipped for
sending and receiving electronic mail. So although numbers are
now few, they will soon explode. And MARKETEER is fully
prepared for this explosion!
But with so few current subscribers to electronic mail, how
can MARKETEER'S electronic mail facility be useful now? The
answer is that it is useful in any situation where you have an
established relationship with whoever is at the other end.
For example, you could use it for sending updates to product
details and prices to your dealer network or group of
franchisees. Or you may use it simply as a means of fast
communication with other offices within your own organization.
With dealers or franchisees, you could make being equipped for
electronic mail a part of your dealership or franchise
agreement. Perhaps you could offer to pay part of the cost.
But whatever the limitations to its present use, the advent of
universal electronic mail is almost upon us. When it comes,
electronic mail will be able to reach almost anybody - at
least, anybody in business. At that time, subscriber
directories for electronic mail will be readily available in
the same way that telephone directories are today. Businesses
will then put their electronic mailbox numbers on their
official notepaper as they now do with telephone and telex
The `Electronic Mail & Telex' facility deals only with
outgoing telex & electronic mail. It does not handle incoming
messages. This is because its task is primarily to identify
your target group and then `hit' the whole group with a
standard telex or electronic mail sales message. However, once
people respond, whether by letter, phone or electronic mail,
they have to be dealt with individually. Received messages are
therefore handled through MARKETEER'S Communications Terminal
to be discussed later.
SETTING UP YOUR NAME & ADDRESS
Before selecting Option 6 for sending electronic mail, there
is a small `once & for all' job which you must do first. For
this you have to use Option 1 `Prospect Records'. So once the
main menu appears on the screen, please select Option 1.
Because electronic letters and telexes are not printed out at
the other end on your own notepaper, it is necessary to
include your company's name, telephone number, electronic
mailbox number and so on as part of the text. To do this,
MARKETEER needs an internal record of these details for your
company. This internal record is in fact Prospect Record No 1.
You must therefore enter yourself (ie your own company) as
Prospect No 1 on MARKETEER'S database.
The familiar name & address box now appears beneath which are
the also familiar prospect record retrieval instructions. A
note at bottom right tells you to put your own name & address
details in Record 1. Please type-in the number 0001 and press
the carriage return key. The contents of Record 1 are then
displayed in the name and address box. Ignore what appears in
the CLASSIFICATION & STATUS box.
Now press F6 to edit the name and address, then overtype the
name and address in the box with your name and address details
including your telephone number, telex number and electronic
mail number according to the editing instructions beneath the
box. Enter your NAMECODE as `AAAAAAAA' and ignore the XREF
field. Then press the `End' key to store the record and return
to the main menu.
Any name & job title entered here will be ignored. For telex &
electronic mail letters, MARKETEER uses the name & job title
of signatory which you enter using Option 6 of the Electronic
Mail & Telex Menu. This will be discussed later.
COMPOSING YOUR ELECTRONIC LETTER
The different nature of its transmittal medium, makes the
`electronic' letter (or telex) better suited to a follow-up
rather than a front-line role. This requires a different
approach to its content. Its text should comprise an element
of thanks for previous attention during a telephone
conversation, plus a straight forward listing or statement of
the relevant facts, including your offer and your request for
At this point, please take a break from your study of
MARKETEER and apply some thought to composing a text for your
`electronic' letter. This should be about the same length as
for your ordinary sales letter, although its slant must be
somewhat different. Bear in mind that, unlike with an ordinary
letter, the instancy of electronic mail allows you to put in
such things as `please call us now - our experts are manning
the phones until 4.30pm this afternoon to answer your queries
Having got a good idea as to the desired form and content of
your `electronic' letter, there is one further job to do
before we actually get into sending electronic mail. From the
main menu, please select Option 3 `Letter Creation' as you did
in Chapter 7.
Follow the method described in Chapter 7 to type in the text
of your `electronic' letter paragraph by paragraph. Then
develop and perfect the wording as you did for your original
sales letter. These additional paragraphs will be
automatically given new paragraph numbers and will co-exist on
file with the paragraphs of your original sales letter. When
naming these paragraphs in the `index', prefix their names
with `E/M' to show that they are part of the `electronic mail'
You must now `build' these paragraphs (or text frames) into
your complete electronic mail (or telex) message. So please
select Option 5 to build the message from its component
paragraphs. When you have finished, use Option 7 to view the
complete message. Print it out as well if you wish. If you are
satisfied with it, copy it into the Output File as you did in
Chapter 8 with your sales letter. Now return to the Main Menu.
SETTING UP FOR ELECTRONIC MAIL
From the Main Menu, please select Option 6 `Telex & Data
Comms'. The Telex & Data Comms Menu now appears. Please
ignore the right hand side of the screen for the moment. We
shall now concern ourselves with Options 4 to 7 of this menu
which normally have to be dealt with only once when initially
setting up MARKETEER.
Use the down-arrow and up-arrow keys to scan these options,
reading the explanatory text on the right as each option is
Please select Option 4 `Communications Services'. A box now
appears on the right with the names of some of the public
electronic mail services, Value Added Network Services (known
as VANS) and other data communications services. If the
service or services to which you subscribe are already on this
list, you do not need to enter anything further here. If you
do not find a service to which you subscribe, then enter its
name on a spare line according to the editing instructions
given below the box. Make sure that the names of all the
services to which you subscribe appear on the list.
Services Protocol Macros
Now select Option 5 `Service Protocol Macros'. Another menu
now appears made up of the names of the services entered using
Option 4. Please select from this menu the number of the
service to which you subscribe that you wish to use for
In the display that follows, the prompts shown on the left are
what the service sends to MARKETEER during an electronic mail
or telex sending session. The responses or commands on the
right are what MARKETEER answers when it receives the adjacent
prompt from the service. Items in square brackets are variable
names for which MARKETEER substitutes actual data. Unenclosed
items are literal data sent as seen. Please press F1 for
further details and help on how to enter a protocol macro.
If the macro for the service you wish to use is not present,
you must refer to the service's user manual to determine the
protocol (communications procedure) entries required. Also,
your electronic mail service may notify you from time to time
of a change in its protocol. In such an event, you will have
to use this option to change the appropriate macro
accordingly. They sometimes change the protocol slightly to
improve presentation and ease of use of the service.
If you are not familiar with the setting up of communications
macros yourself, you are advised to seek expert help. Please
consult your dealer or EBS. Set up the appropriate macro for
each service to which you subscribe, then press the `Esc' key
until you return to the Telex & Data Comms Menu.
Services Subscriber Details
Now please select Option 6. A menu now appears comprising the
list of communications services and a blank box for your
subscriber details appears on the right in which to enter the
telephone number of your Electronc Mail Service's local access
node, your user ID (or Account Number), your User Name, your
Password and your Mailbox Number. Please select the service
you subscribe to and then type-in (according to the
instructions shown beneath the box) whichever of these items
are relevant to that service. These details are supplied to
you when you become a subscriber to the service. Do this for
each of the services you subscribe to, then return to the
Telex & Data Comms Menu.
Modem Control Information
Now please select Option 7 to enter the modem control details.
In the box which appears on the right, enter the following: On
the first line enter `PULSE' if you are on a public exchange
or on a PABX using pulse dialling. Enter `TONE' if you are on
a PABX with tone dialling or on a public exchange that uses
tone dialling. If you are on a PABX where you normally have to
dial `9' to get an outside line, then enter a `9;' on the
second line. The semi colon causes the modem to wait for an
outside dial tone before dialling the rest of the number. If
you are outside the U.K. and you are using MARKETEER for
telemarketing into the U.K. then you can add the international
dialling code for the U.K. after the semi-colon.
On the third line, enter the number of rings the modem should
allow to pass before answering an incoming call. This is
usually 9. In the remaining 4 lines, enter `V21'. This causes
the modem to operate in 300 baud full duplex mode which is
best for all functions with the modem currently supplied. Now
return to the Telex & Data Comms Menu.
ELECTRONIC MAIL & TELEX OPTION
Now please select Option 1 `Electronic Mail & Telex'. We shall
discuss the other options on the Telex & Data Comms Menu in a
later chapter. The Electronic Mail & Telex Menu should now be
on the screen. Please use the down-arrow and up-arrow keys to
scan through this menu and read the explanatory text for each
option as it is highlighted.
Options 6 concerning the setting up of the name & job title of
signatory is exactly as described for ordinary sales letters
in Chapter 8. In fact, both telex and letter signatories can
be set up from either the Letter Printing Menu or the
Electronic Mail & Telex Menu. Please use Option 6 to set
yourself up as the telex signatory. This is how your name will
appear on the message header as the person who the message is
`From:....'. Remember that the company name and other details
are taken from Prospect Record No 0001.
MESSAGES TO INDIVIDUALS
With the Electronic Mail & Telex Menu back on-screen, please
select Option 1. The familiar name & address box now appears
with instructions beneath giving you the facility for typing
in the NAMECODE, POSTCODE or Ref of a prospect in order to
retrieve his name & address details from MARKETEER'S database.
The prospect whose NAMECODE you should now enter is the one
whom you wish to be the addressee or recipient of your first
electronic letter (or Telex message).
Since you have not yet set up any of your own prospects on
MARKETEER, the only ones currently on file are the sample
prospects which comprise our test data. We, EBS, are one of
these `sample' prospects. So please type in `EBS'. MARKETEER
now searches its index for our details and then displays them
in the name & address box. Beneath the box the five command
words appear. However, instead of `TYPE' or `DIAL', the first
command word this time is `SEND'.
Before sending your electronic letter, please take a closer
look at what is shown on the `Telex' line in the name &
address box. There, following the ordinary telex number and
answer back code, and enclosed in braces (curly brackets), is
the author's personal `electronic mailbox' number: B19016965.
Please nip back to the Electronic Mail & Telex Menu and select
Option 4 and study the detailed explanation of electronic
mailbox numbers. Then return to where you were.
SENDING YOUR ELECTRONIC LETTER
Please enter the command word `SEND' or press F1. A message
appears asking you to switch on the correspendence printer.
Please do this and the message will disappear. MARKETEER now
checks the validity of the electronic mailbox or telex number.
If it is invalid, a message appears on the screen telling you
so. This attempt to transmit your message is then aborted, and
you are returned to the command entry field.
Assuming the prospect's mailbox or telex number is valid,
MARKETEER attempts to establish a connection to the currently
selected Electronic Mail Service's equipment via the public
telephone network. To do this, it first dials up the Service's
local access node from the telephone number given in your
subscriber details for that Service.
Modems can send and receive data over the telephone line at a
variety of speeds. The speed need not be the same in both
directions. Three data transmission modes (speeds) are usually
offered by the electronic mail services. These are known by
their CCITT designations: V21, V22 & V23. A V21 modem sends
and receives data at a speed of 300 bits per second. A V22
modem sends and receives data at 1200 bits per second. A V23
modem sends data at 75 bits per second and receives it at 1200
bits per second or vice versa. You have already set up the
modem speed to V21 using Option 7 of the Telex & Data Comms
Once it has finished dialling the telephone number of the
appropriate Electronic Mail Service, the modem starts to send
a `calling tone' and continues to do so long enough for the
public telephone network to connect the call and for the
Electronic Mail Service's equipment to answer. On answering
the call, the Electronic Mail Service's equipment `hears' the
calling tone and thereby recognises that it is being called by
a modem. It responds by sending back an `answer tone'. When
your modem `hears' this answer tone, it knows that its call
has been answered successfully by the Electronic Mail Service,
stops sending the calling tone and advises MARKETEER that a
connection to the Electronic Mail Service has been
If the modem does not `hear' an answer tone within a certain
time limit, it assumes the call attempt has failed and advises
MARKETEER accordingly. This covers all situations where no
answer tone is received, namely, when there is simply no
answer, where the line is engaged, where the number is
unobtainable or the line is dead.
According to the advice received back from the modem,
MARKETEER displays an appropriate message on the screen. This
gives you the opportunity to check your equipment and see that
all plugs and cables are plugged in correctly and secure, and
then try the call again. To try the call again, all you do is
press F1 `DIAL' again. Alternatively, you can abort the call
Assuming that the Electronic Mail Service answers the call,
MARKETEER logs on to the Service by sending your `mailbox'
number and `password' according to the particular Service's
communications procedure. It then transmits the text of your
sales message, after which it signs off from the Service and
breaks the connection. This whole process takes about one
The format within which MARKETEER embodies the text of your
electronic letter is essentially that of a telex as
illustrated in the Telex Directory. The destination electronic
mail or telex number & answerback appear on the first line
with your telex number & answerback immediately underneath.
Your telephone number is also given on this second line. Then,
following a blank line is a line containing the message
reference (or serial) number plus the date & time of the
message. Following a further blank line is the recipient's
name and his company followed by another line containing your
name and company followed by a third line stating the subject
of the message which is in fact the library title of the
letter. Then follows the text of the message below which
appear the words `End of message'.
Once transmission has been completed, you may scan to the next
or previous prospect on file with a view to sending your
electronic letter or telex to them. However, on this occasion,
please press the `Esc' key to return to the `record retrieval'
display, and press it again to bring you back to the
Electronic Mail & Telex menu.
TRANSMISSIONS TO A TARGET GROUP
Now please select Option 2 `Send Telex to Target Group'. The
name & address box and the status box appear on the screen
together with the command words. In the name & address box is
a message telling you that MARKETEER is ready to send telex
messages to the addressees on the current telex calling list.
The target profile number, the target list serial number, and
the size of the calling list are shown at the bottom of the
status box on the right. All you have to do to initiate the
transmission of a copy of your text as an electronic letter or
telex to each prospect on the current telex calling list is to
press F1 (or enter the command `SEND').
MARKETEER then proceeds automatically to transmit the message
to each addressee on the list. You can follow the sequence of
events involved in transmitting the message to each addressee
by observing the entries in the status box on the right of the
screen. In transmitting all these telexes or electronic mail
messages, MARKETEER calls the Electronic Mail Service only
once and sends all the telexes as a single call. It then
disconnects automatically when the last message has been sent.
The Electronic Mail Service then forwards each message to its
addressee's electronic mail box or telex terminal as
After a teleshot transmission, you should return to the
Electronic Mail & Telex menu and select Option 3 `Print
Telexshot Report'. Then follow the on-screen instructions for
printing the report. The report is headed by the text of the
telex or electronic mail message which is followed by a list
of all the addressees to whom the message was sent. It also
gives the time & date of transmission for each message.
AUTOMATIC EVENT RECORDING
Every time an electronic mail or Telex message is transmitted,
the fact is recorded in the addressee's data record within
MARKETEER'S database together with the date of transmission.
Differentiation is made between an individual one-off message
or telex and a message or telex which is part of a target or
general `electronic' mailshot.
Please now return to the Telex & Data Comms menu and select
Option 2. A communications terminal screen now appears
comprising a main text display window in the centre above
which are modem and call status indications and below which
are the terminal's operating instructions plus some other
status indicators. Please press the F3 key. A fuller
explanation of the operator instructions now appears in the
main display window. Please read these carefully. The
following paragraphs add to and clarify these explanations.
F1:Disconnect & Exit
If you press the F1 key while in MARKETEER's communications
terminal, the following takes place. If a data call is
currently connected (or is in the process of being connected
or disconnected), the call is safely terminated and the
telephone line is released. Then you are returned to the Telex
& Data Comms menu automatically. If no call was connected (or
in the process of being connected or disconnected), you are
simply returned to the Telex & Data Comms menu immediately.
F2:Clear the Display Window
If you press F2, then whatever text was currently displayed
within the terminal's display window is cleared and the cursor
returns to the top left of the window. This is useful when,
having completed a logging on procedure, you wish to send a
message. It means that you can start with a `clean sheet' for
the outgoing message to be displayed. The transmission or
reception of the Form Feed character (ASCII 12) has the same
F3:Display Help Text
You have already seen that this key causes the explanatory
text for these operator instructions to be displayed in the
text window. F3 is ignored if text is currently being sent or
received via the telephone line. If the help text is currently
on screen, pressing F3 causes the original contents of the
terminal window to be displayed. If a call is connected and
the help text is currently on screen, the receipt of a
character from the remote end will also cause the help text to
be replaced by the original contents of the terminal window
with the addition of the received character. This is to
prevent any communication being missed while you are looking
at the help text.
The TX-FILE referred to here is the Output File produced by
the Letter Creation subsystem. It contains the letter which is
automatically used as the letter text to be printed for a
mailshot or to be sent in a telexshot. This simply offers
another way of sending that letter as a telex or electronic
Transmission of the contents of the Output File can be invoked
at any time while using the communications terminal.
Pressing F5 at any time while using the communications
terminal causes all subsequent input and output via the
telephone line, or local input and output to and from the
control software of the modem, to be printed on the
correspondence printer as well as being displayed in the
terminal display window. When connected to a distant device
via the telephone network, provided the Remote Echo lamp below
the terminal display window on the right is lit, the
characters actually printed by the printer (and those
displayed on the screen) have in fact come from the remote
end. In other words, characters originating from this end have
been sent to the other end, echoed back and the echoed
characters then printed (and displayed) here. This guarantees
that whatever you see printed (or displayed) has actually been
received by the remote equipment.
F6:Capture Incoming Text In File
In stead of, or as well as printing what is received from the
telephone line, you can also capture it in a text file on
disk. You can invoke the capture of incoming text in a text
file any time you are using the communications terminal by
pressing F6. You can later stop the process and close the
file by pressing F6 a second time. Each time you press F6 to
start capturing text and then press it again to stop the
capturinmg process, a new and separate text file is created.
Each completed text file is then placed in the Received
Upto 40 such text files containing received messages can exist
in the Received Messages Library concurrently. How these
received messages can be displayed and printed will be
described later. An indication at the bottom right of the
screen shows how many spare RX (receive) files are currently
To send text manually, you simply type it on the keyboard.
What you type is displayed in the terminal display window on
the screen. If you enable the printer using F5, it is also
printed by the correspondence printer. If you enable text
capture by pressing F6, it is also written to an RX file in
the Received Messages Library.
If you are connected to an electronic mail service or some
other remote equipment via the public telephone network, then
what you type is also transmitted to the remote end. If no
call is currently connected, what you type simply goes to the
When you are connected to a remote service via the telephone
line, every characters you send down the line is received by
the remote equipment which normally re-transmits it back to
you. In other words it `echoes' the character. This is known
as full duplex operation. Receiving the character back from
the other end after you have sent it ensures that you know
that it was received by the other end correctly and was not
lost or garbled on the way. The echoed character is then
displayed in the terminal display window. What you see is
therefore what the other end has confirmed that it has
received. Some remote equipment, however, does not provide an
If you are connected to such equipment, you need to press F7
to cause MARKETEER to display directly on the screen what it
is actually sending out. Otherwise you will not see what you
have sent. You can press F7 a second time to disable this
direct local character echo.
When you are not connected to a remote service, what you type
goes to the modem controller as a request to dial a call or
tell you its status etc.. Although the modem controller does
not echo characters, you do not need to press F7 to see what
you are typing because MARKETEER automatically provides a
local character echo when a call is not connected.
F8:Enable/Disable LF after CR
Some remote equipment requires a separate Line Feed character
to be sent to advance it to a new line after you have sent a
Carriage Return character. In this case, you need to press F8
to cause MARKETEER's terminal subsystem to transmit a Line
Feed character after each carriage return it sends.
Please now press F3 to return from the help text display, then
press F1 to return to the Telex & Data Comms menu.
Please look at the Auto Logon `menu' on the right of the
screen. It shows a list of the Communications Services, the
details of which you entered using Options 4, 5, and 6 earlier
in this chapter. You can ask MARKETEER to dial up and log on
to any of the listed services to which you subscribe simply by
typing in the corresponding letter.
MARKETEER then displays the `terminal screen', automatically
dials the selected service and performs the logging on part of
the service's protocol. You may then proceed from the keyboard
with requests for whatever functions the particular service
provides using the command syntax given in the service's user
The automatic logging on procedure can fail. For example, the
service's lines may all be busy or the telephone network may
mis-route the call. If the auto-logon process fails, an auto-
logon failure message is displayed above the terminal display
window. You may then press F9 to invoke a re-try or F1 to exit
the terminal subsystem. If the auto-logon process succeeds, a
message is displayed above the terminal display window telling
you that you are now logged on to the named service.
RECEIVED MESSAGES LIBRARY
Please return to the Telex & Data Comms menu and select Option
3. A window is displayed on the screen similar to the terminal
display window. You should now see a sample message in the
display window. A bright message on the right below the window
should tell you that the message has not yet been printed; ie
no hard copy exists for it at the moment. Since the whole of
the message will not fit in the display window, you can use
the PgUp and PgDn keys to scroll the text within the window.
You can print the message by pressing F3 and then following
the instructions which appear at the bottom right of the
screen. After printing the message, you can if you wish erase
it from the library by pressing F4. To avoid the possibility
of losing a vital message, MARKETEER will not let you erase it
until it has been printed.
The NEXT and PREV commands move you to the next and previous
messages in the library respectively. Up to 40 messages can be
held in the library concurrently. As you use the library, you
will probably fill it up and then erase selected messages.
This will result in unoccupied entries in the library. On
entry into the library subsystem from the Telex & Data Comms
menu, the first existing message is displayed (which will not
be Message No 1 if Message No 1 has been erased). The NEXT
command then takes you to the next EXISTING message and so on
through the library, skipping over all erased message entries.
This completes your introduction to MARKETEER's terminal and
received messages library subsystems. Please press the `Esc'
key until you return to the main menu and then switch off your